We stand behind our work completely. Our guarantee is specific and unconditional.
If your audit does not identify at least 5 specific, actionable improvements to your submitted materials, your payment is returned in full within 3 business days. No forms. No questions. No exceptions.
Every menu and customer-facing asset we have evaluated has contained well more than 5 actionable structural failures. The guarantee exists because we are certain of our methodology, and because a client who cannot trust the product should not pay for it.
Email info@raisethecheck.com within 7 days of receiving your report, referencing your Audit ID and stating that you believe fewer than 5 actionable improvements were identified. We will review your report and respond within 2 business days. If the count is confirmed below 5, a full refund is issued within 3 business days to your original payment method.
If your submission is reviewed and determined not to be a fit before a payment link is issued, no charge is incurred. There is nothing to refund.
If you pay and we are unable to evaluate your submission due to file quality, incomplete materials, or circumstances beyond our control, we will contact you within 4 business hours to resolve the issue or issue a full refund.
Refunds are not issued for disagreement with findings, preference for different recommendations, or business decisions made after reviewing the report. The report delivers what is described — a behavioral evaluation and correction blueprint. It does not guarantee any specific business outcome.
Monthly territory fees are non-refundable. The performance guarantee for territory partners (report delivery within 24 hours) is governed by the Territory Partner Agreement, not this policy.
954-367-9274 · Operated by AccessBridge LLC